MobileRead Forums - View Single Post - Troubleshooting Freeze if a few(2) hours in stand-by

qupfer · 09-08-2010, 10:00 AM

Hi,
has anybody the same problem?
If i turn my kindle3 'off' (i mean screen saver appear) and wait long enought (i wait for example 2 hours), the kindle freeze. And yes, it's repeatable. Only standby and wait.....
And because the shipping to europe takes more than two hours, it was "freeze" out of the box.
The new firmware does not change anything. If its in the standby, i have to use it in less than two hours again or make a restart

I try a reset to factory defaults, using a other amazon account, only use one book.... all without success.
So a return is necessary but anyone else have this problem?

EDIT: does anybody know, how a return from europe/germany works? Can i send it to amazon germany or have i send it directly to amazon united states? I ask because the "return center" says
Self Return: Take package to post office or other mailing service. You will need to pay return shipping charges directly to the carrier. Because your return is the result of our error, estimated return shipping costs of up to $2.98 associated with your return will be refunded to you.
But I'm pretty sure,sending a kindle over the ocean will cost more than 3$

09-08-2010, 10:00 AM	#1
qupfer Member Posts: 10 Karma: 10 Join Date: Sep 2010 Device: Kindle 3	Freeze if a few(2) hours in stand-by Hi, has anybody the same problem? If i turn my kindle3 'off' (i mean screen saver appear) and wait long enought (i wait for example 2 hours), the kindle freeze. And yes, it's repeatable. Only standby and wait..... And because the shipping to europe takes more than two hours, it was "freeze" out of the box. The new firmware does not change anything. If its in the standby, i have to use it in less than two hours again or make a restart I try a reset to factory defaults, using a other amazon account, only use one book.... all without success. So a return is necessary but anyone else have this problem? EDIT: does anybody know, how a return from europe/germany works? Can i send it to amazon germany or have i send it directly to amazon united states? I ask because the "return center" says Self Return: Take package to post office or other mailing service. You will need to pay return shipping charges directly to the carrier. Because your return is the result of our error, estimated return shipping costs of up to $2.98 associated with your return will be refunded to you. But I'm pretty sure,sending a kindle over the ocean will cost more than 3$ Last edited by qupfer; 09-08-2010 at 10:07 AM.