Quote:
Originally Posted by sirmaru
When I called Amazon CS, I mentioned I would have preferred a firmware upgrade. They said there was none and no plans for one. Thus, I accepted the replacement with one day shipping.
Since then, I have seen here there is a firmware upgrade in the works. Had I known that, I would not have sent my unit in for a replacement.
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From the description of your issues, it is a hardware issue and hardware issues can't be fixed by a firmware update no matter how much you wish they could be. It'd be like somebody calling Amazon to ask for a firmware update to fix the fact that their Kindle was run over by a car. Sometimes you just have to replace the unit.