Thread: Long load time
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Old 09-06-2010, 06:56 PM   #6
Mostly Math
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Posts: 170
Karma: 1154013
Join Date: May 2010
Location: Toronto
Device: Kobo (loaned out), KoboTouch (given away), KoboVox, KoboGlo, AuraHD
This is what I got back from KOBO (which I guess is saying I am SOL):

Hi Sarah,

Thanks for contacting Kobo with your question. Unfortunately, you are correct that the size of the book is the reason it takes so long for it to load on your Kobo. We do realize it can be tedious to wait that long, however, we are providing the file the way it was sent to us by the publisher. The only fixes to this issue would be for the publisher to provide us the book in sections. The other solutions would be hardware wise and that would increase the cost.

Hope this answers your question and we are happy to hear you love your Kobo.

Sincerely,
The Kobo Team
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