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Old 09-06-2010, 05:39 PM   #35
Piper_
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Posts: 761
Karma: 1278391
Join Date: Aug 2010
Location: USA
Device: Kindle 3, Sony 350
Quote:
Originally Posted by shanghaichica View Post
Quote:
Originally Posted by babyd View Post
I told them I am happy to wait for an update but if that failed to fix my issues I would want a brand new replacement unit even if it was outside the 30 days. Will see what they say........
Surely they would have to replace it outside of the 30 days as it is still under warranty for 12 months
Replacements under the warranty are often refurbished. He wants a brand new unit.

I do too, which is why I'm wondering whether it would be safest get a replacement under warranty now, when it's unlikely to be a refurb (because they aren't likely to have any, even if they would do that at this stage), or return it and order a new one to start my 30 day return guarantee again.
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