Thread: Kindle 3 gripes
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Old 09-06-2010, 06:23 PM   #129
Tiersten
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Posts: 987
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Join Date: Sep 2010
Device: Kindle 3G+WiFi
Quote:
Originally Posted by bob coxner View Post
That works well in the US, but what about international buyers? Some countries, such as Brazil, charge 100% custom duties on electronic items. That $189 3G-WiFi turns out to be $398. Now, if you need to replace it...does Amazon pay return shipping on international orders? Customs is going to hit you again for $189 on the *replacement* unit! Does Amazon pick up the tab for the 2nd customs charge (100% unlikely) or deal with your customs department to avoid the charge?
In most countries, if you've got all the paperwork then you should be able to avoid the fees on the replacement but it will involve a large amount of paper work to document it sufficiently.

I do see your point though but there really isn't much you can do about it. If it really does require a replacement then you have to get it replaced.
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