Quote:
Originally Posted by bob coxner
That works well in the US, but what about international buyers? Some countries, such as Brazil, charge 100% custom duties on electronic items. That $189 3G-WiFi turns out to be $398. Now, if you need to replace it...does Amazon pay return shipping on international orders? Customs is going to hit you again for $189 on the *replacement* unit! Does Amazon pick up the tab for the 2nd customs charge (100% unlikely) or deal with your customs department to avoid the charge?
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In most countries, if you've got all the paperwork then you should be able to avoid the fees on the replacement but it will involve a large amount of paper work to document it sufficiently.
I do see your point though but there really isn't much you can do about it. If it really does require a replacement then you have to get it replaced.