Thread: Kindle 3 gripes
View Single Post
Old 09-06-2010, 05:18 PM   #128
bob coxner
Member
bob coxner began at the beginning.
 
Posts: 10
Karma: 10
Join Date: Aug 2010
Device: none
Some people seem to be casual about the current problems and their advice is simply to call CS to get a replacement.

That works well in the US, but what about international buyers? Some countries, such as Brazil, charge 100% custom duties on electronic items. That $189 3G-WiFi turns out to be $398. Now, if you need to replace it...does Amazon pay return shipping on international orders? Customs is going to hit you again for $189 on the *replacement* unit! Does Amazon pick up the tab for the 2nd customs charge (100% unlikely) or deal with your customs department to avoid the charge?

In many countries, an international buyer has to be nervous about any reported problems.
bob coxner is offline   Reply With Quote