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Old 09-06-2010, 10:33 AM   #17
Ben Thornton
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Posts: 900
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Join Date: Jan 2010
Location: UK
Device: Kindle 3, iPad 2 (but not for e-books)
Mine is one of those too.

Just spoken to customer services. I wanted to check that (a) I didn't have a defective unit and (b) that there wasn't a firmware update that I was missing.

They offered to replace the unit if I wanted, but said that they don't think that it is defective - it's a firmware issue that they're working on - although there was no date given for an expected resolution. They checked the software, and the version simaru gave is what I'm on, and they said that was the latest.

I decided to stick with this unit and wait for the firmware update.
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