Thread: Troubleshooting Got my first Kindle - Screen defect
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Old 09-05-2010, 12:47 AM   #14
daffy4u
I'm Super Kindle-icious
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Posts: 6,734
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Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: KDXG, KT, Oasis
Quote:
Originally Posted by jswinden View Post
The unfortunate thing about Kindle replacements, even for brand new items, is that they reserve the right to send you a refurbished unit. So you might be getting someone else's returned item. I had to get two replacements for my K2 before I got one that was good. And after the first replacement didn't work well, I demanded a brand new unit rather than a refurbished one. It took a while to get them to do that, but eventually a higher level manager approved it.
I think it will be safe to assume () that las^se will receive a new, not refurbished Kindle. It's so early in K3's release that I doubt there are many returned units. Huge numbers of us are still waiting for ours (including me!).
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