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Old 09-04-2010, 04:30 PM   #10
Fat Abe
Man Who Stares at Books
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Posts: 1,826
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Join Date: Mar 2010
Location: 50th State, USA. Also, PA, NY, CA, and elsewhere.
Device: All of the Above
All the fancy legal language in the world means nothing. What will each warranty policy do if your Irex reader craps out due to a manufacturer defect, as opposed to user abuse or negligence? Here is what my credit card company says:

"Extended Warranty coverage (duplicates the manufacturer or store warranty up to a maximum of 12 months on most items you purchase and is limited to repair or replacement of the lesser of the amount charged to your card or $10,000) is underwritten by Virginia Surety Company, Inc. Certain conditions, restrictions and exclusions apply. Details of coverage will be provided upon cardmembership."

As usual, the clowns who offer this protection do not list the restrictions and exclusions in an easily accessible place. Thus, we need a test case. Could someone who owns an Irex reader that failed during the manufacturer's warranty period or after this warranty period, but before the end of the extended warranty period, please post their experience. And, if you had your device fail in the first period, but had extended protection, did your plan allow you to file for protection immediately rather than waiting for the second period to begin?

If I knew Irex was going down, I might have purchased a Best Buy extended warranty policy. But, ultimately, a $400 refund or replacement with an "equivalent" reader would not satisfy me. There is no substitute for my Irex. I'd rather get it repaired if it broke.
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