thanks all for the feedback!
I agree that amazon are very successful and obviously know what they are doing in terms of market share and revenue, but for the users it seems a bit unfair that they have cornered the market to such a degree. Or at least that is how it seems to me. It's interesting to hear that the kindle format has been around for longer than the epub, but surely if the epub is a format that is used by libraries amazon should incorporate it onto their device? although admittedly that would mean potentially loosing income for them

so i guess i've just answered that one myself. I just feel that if i buy something I want to be able to use it how I want to use it, not how a company dictates I should use it. I was going to say I wouldn't buy a computer if I was tied to one format but I guess I kind of have

although at least if i wanted to and could be bothered I could wipe the os of this and install a different one.
I think I'm going to have to learn how to strip drm and convert the format as almost all have advised - i read somewhere else about this but wasn't sure if it would be too complicated or applicable. It's nice to hear from someone that the neo is a good reader as I'd read elsewhere that people felt it was flimsy. I guess though that even if it is I have no frame of reference so won't know the difference! I just wish I could actually handle one before buying, but no shops near me seem to stock it.
Thank-you all so much for your advice, I was wavering towards the neo but you have pushed me over and helped me make the decision

now i just have to wait for the end of the month when my family gives me the money before i can actually buy it

it's going to be a looong wait.
Lisa