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dogmom · 09-02-2010, 07:37 PM

[QUOTE=link2tdss;171356]bought a book, no download link, waited for it to become available in the bookshelf, still doesn't work, filled out a ticket and it's not been viewed either. I was just wondering if anyone here knows how to complain about it and to whome?[/QUOTE

I have the same situation. No download link. Nothing in the bookshelf (though it does show that I have reward points from a purchase). No response to emails. Can't view your order history on their website. No phone number for these people. Major irritation I just don't need.

09-02-2010, 07:37 PM	#35
dogmom Junior Member Posts: 5 Karma: 10 Join Date: Jan 2009 Device: franklin ebookman	I'm in the same boat [QUOTE=link2tdss;171356]bought a book, no download link, waited for it to become available in the bookshelf, still doesn't work, filled out a ticket and it's not been viewed either. I was just wondering if anyone here knows how to complain about it and to whome?[/QUOTE I have the same situation. No download link. Nothing in the bookshelf (though it does show that I have reward points from a purchase). No response to emails. Can't view your order history on their website. No phone number for these people. Major irritation I just don't need.