Quote:
Originally Posted by Ervserver
If I had received 2 defective units I'd likely move onto another brand...but on the other hand these are new models so first buyers beware until the bugs are worked out
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If I "moved on to another brand" every time I experienced a snag, there would be a lot less time to enjoy life. I've had a total of six Kindles in 2 1/2 yrs. and one or two glitches are not a big deal. With the massive number of units shipped, I would expect a few misfires to slip through.
Amazon excels with their customer service - replaced immediately, overnight.
