Thread: Troubleshooting Got my first Kindle - Screen defect
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Old 09-01-2010, 12:20 PM   #8
sirmaru
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Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
Try Factory Reset first
First give the unit a full 3 hour charge.


Then press Home \ Menu \ Settings \ Menu \ Reset to Factory Defaults.

That may restore your screen if its a software problem. If its hardware, you will have to return it to Amazon.
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