Thread: Troubleshooting Got my first Kindle - Screen defect
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Old 09-01-2010, 12:02 PM   #7
NormHart
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Posts: 537
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Join Date: Feb 2009
Location: Napa Valley, California
Device: Kindle2 & Kindle3
Amazon Customer Service is outstanding. I've only had experience with US service but I strongly recommend you contact them even if you do not intend to return the device at this time. I've found that they are often willing to go beyond the terms of the warranty to satisfy their customers.

It doesn't hurt to ask.
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