Now that I have been told by a few MR members that my screen is faulty, I have set in motion a plan to see what Sony will do.
Easy if you live in the US right!
1. Send email to Sony to see what they can do. Response..
Quote:
Thank you for your enquiry.
We recommend you have your unit evaluated by an Authorised Service Centre. To find the closest service centre to your location, please use the Service Centre Finder located on our website. The link below will take you directly to the correct page.
http://www.sony.com.au/section/servicecenters
If you would like further assistance, we recommend that you contact our Customer Infoline on 1300 13 7669 (Mon - Fri 8am-6pm. EST), with your CASE #840283. This service is designed for certain types of enquiries that can be resolved more effectively and efficiently in conversation with one of our trained specialists.
Thank you for choosing Sony.
We hope this response provides the information you require.
Regards,
Fu'a
Sony Australia
Customer Contact Centre
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2. Go to the local Sony Authorised joint with the reader.
They cannot help because the product is not on their list of authorised products.
well I knew that because Sony don't seem to think that Ozzies would want their product.
Now to step 3. Call the customer support line. I will wait for a time that I am feeling more patient, because I know they will think I have two heads talking about a reader.
