Quote:
Originally Posted by kilohertz53
I did a on-line live support chat with Mark at Augen earlier today. He says that there will be a third firmware update, but couldn't give a date or details. He also claimed that the G-sensor should work for Digital Editions epubs. I thought I'd give it another try before redownloading and reinstalling the new update. I tranferred a few more epubs (with and without DRM) through ADE to the TB, and suddenly, for no reason I can figure, landscape mode has begun to work -- no more blank pages. Now I almost feel bad about the letter I faxed to the CEO of Augen about the crappy customer support and the dubious quality of the software updates.
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Hi Kilohertz53, et al,
I haven't seen the letter you wrote, but it will not be dissimilar to mine. I express similar sentiments to you and I have not regrets whatsoever.
The truth is, the support has been atrocious and the firmware has obviously never seen even cursory quality control checks.
Do not feel bad in the least - you have exercised your rights, and I am sure you expressed yourself in a civil manner. The more people who follow your lead, the better the TB will be.
Many thanks for your efforts.
