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mikij · 08-30-2010, 05:53 PM

I bought an e-book from Amazon ("Daniels' Running Formula" - running training related). I started to read it in Kindle PC and found that some images are missing. After sending an email to their CS representatives, I received the response that their technical team will try to find the solution. This morning I got the response that some images are not included due to the rights issues.
So, I asked for the refund because the ebook useless without training specific schedule images.
If i had bought the same book directly from the publisher, should I have received it complete with images? No idea, but probably yes because it was included in the original paperback.

Amazon`s CSR was really helpful and quick, but I don`t understand how Amazon can sell the books that include images and graphs for which they don`t have rights. And nobody knew about it.

08-30-2010, 05:53 PM	#1
mikij Connoisseur Posts: 98 Karma: 161 Join Date: May 2010 Location: Quebec, Canada Device: PRS-600	The rights issues I bought an e-book from Amazon ("Daniels' Running Formula" - running training related). I started to read it in Kindle PC and found that some images are missing. After sending an email to their CS representatives, I received the response that their technical team will try to find the solution. This morning I got the response that some images are not included due to the rights issues. So, I asked for the refund because the ebook useless without training specific schedule images. If i had bought the same book directly from the publisher, should I have received it complete with images? No idea, but probably yes because it was included in the original paperback. Amazon`s CSR was really helpful and quick, but I don`t understand how Amazon can sell the books that include images and graphs for which they don`t have rights. And nobody knew about it.