Quote:
Originally Posted by njok
I have "re-installed" firmware version v1.71 but freezing problem is still there.
What should i do? Any suggestion?
I am thinking of returning the device for replace or refund.
I will also try to downgrade to v1.61. (i will also not install 1.86 until is official)
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Hi njok,
Sorry the re-installation of 1.71 didn't work. I was just trying to suggest what might be helpful.
The other possibility is something similar to Windows, where a re-installation over an existing copy of the OS often doesn't resolve the problem of damaged files because the damaged ones appear to the system be more recent than the system default copies, and so aren't overwritten. If you're sure you've got a backup of any data on your Story - books, recordings, notes, calendar entries - you could try reformatting the internal memory in the Story (you should be able to do this either through Windows or the iRiver software) and then re-installing the firmware.
But failing that, I'd definitely be talking to the distributor about getting it replaced.
I hope they come to the party for you, njok.