Quote:
Originally Posted by cypressraven
I bought a Libre yesterday, which had version 15. My firmware update also failed, twice. Support just told me that sometimes you need to upgrade to the 16 before, and they are emailing the files (I asked for version 17 as well just in case).
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If I PM you with my email address, do you think you could email me the files as well? I have not yet heard back from support. I have tried every suggestion above.