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Old 08-27-2010, 05:51 AM   #3
DoreyR
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Posts: 22
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Join Date: May 2010
Device: Kobo, iPad 3g, iPhone 3GS, Pandigital (Black, Kobo)
Quote:
Originally Posted by peachykeen View Post

Now - ALL my purchased books have disappeared . The only books I can see are the 100 free books that came with it.

I can see the purchased books in the online account, in the desktop application . I have tried syncing on another computer to no avail. ( so it's not the application itself)

Does anyone know what else I can do?
I had the exact same problem you did and struggled for many weeks to fix it, doing everything you described with the Kobo support rep on the phone. Finally on my second call to Kobo they said I had a defective unit and I should exchange it for a new one. I have not had a chance to get to the store to do that yet.
I hope this helps.
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