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Old 08-27-2010, 05:42 AM   #5
Piper_
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Posts: 761
Karma: 1278391
Join Date: Aug 2010
Location: USA
Device: Kindle 3, Sony 350
Quote:
Originally Posted by HarryT View Post
Did it really say "release day delivery"?
It definitely said "to ensure release day delivery" for US customers.

I'm not upset about a delay, either. I'm not in a rush to get mine.

I am very disillusioned by the inexcusably poor handling of this rollout by customer service. There have been a few points in the last weeks, in which a statement should have been given to calm the masses, but never were.

Many CS reps have clearly been left out of the loop, giving out obviously false and conflicting information.
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