Quote:
Originally Posted by HarryT
I'm sure there's no sinister conspiracy to deprive you of your Kindle.
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I never said, or even implied, that there was. I suppose I just expected a higher level of service from Amazon over it. I'm of the opinion that a company should under-promise and over-deliver, rather than make even the smallest promise they can't keep.
How about the fact that I chose "two-day" shipping, and instead received a shipment via ground courier? Regardless of the fact that they're clearly swamped with orders, if they'd have used UPS 2nd day air instead of Ground, they could have met their commitment. They shipped it on the right day, they just chose the wrong shipping method!
*edit*
Quote:
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Did it really say "release day delivery"? The advert on the UK site said "release day shipping", which is rather different.
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Yes, it most definitely did say release date "Delivery" at the time I ordered my kindle.
Here's a few places where we've talked about the language on amazon's page for the Kindle 3 in the US (and I am pretty sure the US is the only place they actually promised "release date delivery")
https://www.mobileread.com/forums/sho...&postcount=260
https://www.mobileread.com/forums/sho...7&postcount=60
Where I quoted it on the day it was announced (just to show you I'm not just "remembering wrong" or something):
https://www.mobileread.com/forums/sho...2&postcount=14
Searching google images, I found (and uploaded to my own photobucket account for safekeeping) the screengrab of what it showed on July 29th:
Original Link to the blog post that hosted the photo
Two-Day Shipping = Fail
Release-Date Delivery = Fail.