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Old 08-27-2010, 03:49 AM   #1
matt314159
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[US] - Did everyone's kindle ship via UPS Ground"?

Instead of derailing another thread over this, I thought I'd start my own.

Is it fair for Amazon to advertise 2nd day shipping, and then ship via UPS Ground?

My gripe lately is that amazon said, when I ordered the kindle 3, "Order now and choose two day shipping to ensure release-date delivery"...if you've been following any other threads, you just rolled your eyes at me repeating this again.

The situation with me is that since amazon cheaped out on shipping and chose "Ground," I will miss my "release date delivery" and receive the shipment instead on Monday.

Is it fair to tell everyone they'll receive two-day shipping, and then ship via Ground from various distribution centers such that *most* people end up receiving theirs on release day, but a handful don't?

As a marketplace seller, I have a feeling they'd be a little miffed at me if a buyer chose "Two-Day" shipping and I shipped via media mail because they were from the next state over, and I figured it would get there pretty quickly anyway, probably within two days. I feel like that's what they've done here, and in a way, I feel sorta cheated.

Is amazon slacking off lately? I emailed them about this and they basically said, "those aren't promises, sometimes things happen, enjoy your kindle" ...at this point, I'm wondering to myself if they've ever looked the word "ensure" up in the dictionary. It freaking means "guarantee". They're going to play semantics with me? On this?

Last edited by matt314159; 08-27-2010 at 03:54 AM.
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