Quote:
Originally Posted by pilotbob
Yea, if only they would change there stupid policy of not re-opening closed accounts. I really see no rhythm or reason to that. My account was closed accidentally by someone at Audible which I bet didn't know when I said I didn't need two Audible accounts closed my Amazon account.
I still lost all my wish lists, my order history, my recommendation history, etc.
Argh...
BOb
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There seem to be some computer issues at Audible. I didn't get my monthly 2 credits that were supposed to hit my account yesterday. I sent an email asking what the issue was. Somehow, my credit card had been deactivated and I was now delinquent. I did not deactivate the card and did not receive a notice that my account changed or that there was a problem with my account.
I opted not to email again but called Audible. The CS Rep admitted that they were having computer problems and I wasn't the only one not to receive my credits. They did re-activate my credit card and gave me one free credit for my trouble. I still didn't get my regular credits as there is something wacky with their system that won't let them re-charge a credit card for the month missed to catch up. Instead of getting 2 paid for audio books this month, I got one for free, so I guess I can't complain too much.
I wonder if it has to do with merging Audible and Amazon accounts (even for those who choose not to... like me).