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After further consideration I'll change my software grade to a C-. HarryT has a point that it does what it does fairly well. It just doesn't do nearly enough in my opinion. I think coming from Mobipocket I wanted a more robust desktop companion for the Reader, rather than something that just transfers and previews books.
And whatever was going on with the website response time within the connect software seems to be fixed. (Searching for an author, for example, was extremely slow).
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