Thread: Purchased books not showing up after syncing
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Old 08-26-2010, 12:02 PM   #2
zoran
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Posts: 576
Karma: 11226
Join Date: May 2010
Device: Kobo
Quote:
Originally Posted by peachykeen View Post
I have purchased books in the past with no issues, but this last book is causing some grief.
I purchased the book, opened the Desktop application, updated the Library and synced the device.

The first time I tried this, the book did not appear - all the other books I was reading were still on the home page.

I tried resetting the device with a paper clip. Then I signed out of the website and desktop application and syncing it again.

Now - ALL my purchased books have disappeared . The only books I can see are the 100 free books that came with it.

I can see the purchased books in the online account, in the desktop application . I have tried syncing on another computer to no avail. ( so it's not the application itself)

Does anyone know what else I can do?
I assume you have version 1.4. There is an option to show whatever
you like. My bet is that you have chosen to see only 100 free books.
So, change it to "all" or your books, depending on what you see in
the menu. Search it by author or the book name then.
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