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Yar-PocketBooker · 08-23-2010, 04:19 PM

Hey, folks, I just had very unpleasant experience with Amazon.com... I'm selling PocketBooks at Amazon.com website as well and recently there was a little out-of-stock situation with PB301, as you may know... The delivery times were delayed in some cases up to 10 days. I communicated with every buyer and even upgraded their packages from "Stanard" to "Comfort" as a little compensation for this delay.
Amazon.com first suspended my account with the request to "review shipment terms and provide a viable plan". OK, I kinda agreed with that - it was our PocketBook fault with the out-of-stock... So, I did everything what Amazon asked for, sending them revised terms and plan. In return I received a communication from Amazon.com that they are closing my account permanently. In this manner as it seems to me, Amazon is killing competition of its Kindle e-reader, not allowing other e-readers sell on Amazon.com. I know that other do sell PBs on Amazon, as I did before, watch out for any 'guilt' - they may close your accounts as well, as did with mine.

08-23-2010, 04:19 PM	#1
Yar-PocketBooker Fanatic Posts: 589 Karma: 6976 Join Date: Oct 2009 Location: New York Device: PocketBooks and Onyxes and anything E-Ink...	How Amazon kills its competition Hey, folks, I just had very unpleasant experience with Amazon.com... I'm selling PocketBooks at Amazon.com website as well and recently there was a little out-of-stock situation with PB301, as you may know... The delivery times were delayed in some cases up to 10 days. I communicated with every buyer and even upgraded their packages from "Stanard" to "Comfort" as a little compensation for this delay. Amazon.com first suspended my account with the request to "review shipment terms and provide a viable plan". OK, I kinda agreed with that - it was our PocketBook fault with the out-of-stock... So, I did everything what Amazon asked for, sending them revised terms and plan. In return I received a communication from Amazon.com that they are closing my account permanently. In this manner as it seems to me, Amazon is killing competition of its Kindle e-reader, not allowing other e-readers sell on Amazon.com. I know that other do sell PBs on Amazon, as I did before, watch out for any 'guilt' - they may close your accounts as well, as did with mine.