Quote:
Originally Posted by SensualPoet
I admire your enthusiasm for the device and pleased it works for you.
For the typical consumer -- not the hobbyist or mobileread participant -- the barrier of having to upgrade the firmware to make it work well out of the box is a very poor experience. If the next level to make it into something really useful is to "hack it", then the true usefulness for the rest of us plummets.
I don't buy anything that requires me to retool it before using it. Most of consumers want the darned thing to work, up to its potential, as is. That is, after all, what we're paying for, isn't it? If the CNET and Engadget reviews reflect accurately what Pandigital delivers as is, then the company deserves leaving a poor impression.
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Thank you!
Some of you more hardcore tech geeks simply ASSUME that everyone else is/should be like you.
When I get new gear, the most I might do is look on the companies website for an update to the firmware. However, quite frankly I EXPECT it to be as up to date as it can be since I'm purchasing it brand new. So I would turn it on & expect it to work flawlessly.
Neither I or regular Joe/Josephine public have the slightest interest in hacking into anything! If we have to hack into it to get it to work, it is a piece of trash not to be bought at all.
This is why I am NEVER one of the first ones on the block to get new technology. I've lived long enough to know, that these companies use US as ginea pigs to spend a lot of money to test their crap. I will wait until they have all the bugs worked out before I make my purchase.