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I think you're being a little harsh on the software. Its basic job is to transfer files to and from the Reader and it does that well enough. For me at least, it's rock solid. Software like that really doesn't need too many "bells and whistles".
The main feature of it which those of us who create books use is its ability to display LRF files on the PC and that's absolutely GREAT - it's a perfect emulation of a real Reader in terms of what's displayed on each page. Means that you never have a load a book onto the real Reader to check what it's going to look like. For that alone I can forgive any minor flaws the software might have.
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