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i would say that you have to include everything in the package, if they are sending you a brand new Nook then you're not to keep anything of the old one. They dont' mind that it comes from Singapore, but they will not post it to Singapore, You must give them a US address to post the return Nook to-just use your Borderlinx again. Unless the customer services agent told you he'll ship the replacement one to Singpore.
IF you don't have a shipping label i'd contact Barnes and Noble again and ask for the return address.
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