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Hi there,
I also got the new EZ Reader and was wondering if the usb cable that came with your device, and in particular the end of it that fits into the ezreader, fits in loosely? Mine seems to fall out of the ezreader with any movement and I have real trouble connecting the device to the computer. It takes multiple trys to get it going and then sometimes, it doesn't even show up at all. My reader has been fully charged when I've been trying to connect and all other usb devices work fine with my computer. I really just wondered if you have experienced any of these problems and if the fit of your usb cable is loose as well?
Cheers
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