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Old 08-20-2010, 02:31 PM   #5
jamied1353
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jamied1353 began at the beginning.
 
Posts: 3
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Join Date: Aug 2010
Device: Kindle
Thanks for your follow-up response. I didn't get to try what you suggested as it was getting late and I had had enough. I left it last night in the same situation. I did get a general response from Adobe regarding the ticket I had made and they asked for a long list of info. I called the tech support number, got no help so I was just going to call Apple Care and be done with it when guess what, I tried it again to attempt to take a screen shot and it worked. The setup assistant popped up and everything was restored.

The only think I could think that I did differently was download using Safari and I reinstalled Adobe Reader. Or could have Adobe done something on their end?

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