Quote:
Originally Posted by johnpdoe
I agree, but I have lost Jeff Bezo's mobile number, so these guys are the only information source I can reach  . Maybe a good soul, if he receives 1000 emails asking the same thing, takes the phone and calls someone who actually can give him updates.
I would like to know for a fact if the product I received 3 days ago is going to have these features or not, so I can decide what to do with it.
Obviously the internal decision about if the DX will or won't have these features has already been made. Somebody knows it  And somebody knows who knows it.
|
Yes, I agree! The only leverage consumers have is to complaint or ask refund. The companies are no charity entities. And we have to pust them to do things in our favor.
Let's keep jamming their CS email box.