Quote:
Originally Posted by lord_blackfang
What baffles me is that there are still enough computer-illiterate people out there to make such a service profitable.
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Well, if it was the only service they offered, it probably wouldn't be, but as just another part of what they offer, it probably is a "break-even" deal. Gives the user warm fuzzies about using Geek Squad and increases the possibility they'd turn to them again for something more complicated.