[thymaster]

I had a different experience when I recently purchase my first Kobo eReader. The Kobo display was right in the middle of the store with 6 live demos, 3 whites and 3 black. When I first walked over to the table, within 30 seconds a staff approached me and ask if I had any question about the device. I asked him a few simple questions and he didn't quit answer them with confidence. Seems to me he wasn't properly trained or have owned one himself but I admired his thrive to help customers. I wasn't sure if he was on commission so I told him I would purchase one from him. I've done a little research prior to visiting the store.

I think Kobo should give out a free or 80% off on Kobo eReader to all the book stores staffs for them to appreciate the product and give them a hands on experience with the product. By doing so, the sales staff will show more confident in the product and better present the brand. I work in the wireless industry and they give us 80% off on the latest gadgets.