[Diodato]

Hi all,

I really had a tough time deciding in which subforum to post; at the end decided here since it effectively concerns an Amazon ebook.
So here it goes:

I kindly ask if some of you could verify if it's really my Kindle DX Graphite International (v2.5.5) or my eyes... or in fact there is a problem with the formatting of this ebook (at least it's sample, but I presume it will be the whole ebook). Please try both on your Kindle and K4PC.

I have downloaded the sample of "Chinese Cinderella: The True Story of an Unwanted Daughter [Kindle Edition]" ASIN: B0028MBKRK. To me the ebook has formatting problems. I have twice contacted Amazon support and both times was replied that there is no problem with the ebook. In the first response: "I have downloaded the sample to my Kindle for PC and see that there are no issues with formatting. However, as a first step towards troubleshooting, I request you to decrease the font size so that the text and the symbols are correctly aligned.".
And the second reply: "Please try deleting the sample, restarting your Kindle, and then redownloading the book again. This should fix the problem.".

This is the problem as I see it (I quote my exact words sent to customer support):
- If from the Table of Contents you select chapter 1 ("Top of the Class) you reach the Chapter 1 that starts with the words "AUTUMN 1941 | As soon as I got home from school...". The image before this text should contain the text "1 | Top of the Class". Instead the image has the text "2 | A Tianjin Family". All the images are "shifted" and don't correspond to the section (chapters, Preface etc) they should describe.

These days I'm on vacation, so I can't test it myself on the K4PC and my DX exhibits this "formatting error".

PS: I really miss a button on the Kindle Support pages for signaling (possible) ebook errors.