Thread: Troubleshooting Jammed 5 way controller, always up
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Old 08-16-2010, 10:25 AM   #8
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chmac began at the beginning.
Posts: 8
Karma: 12
Join Date: Jun 2010
Device: Kindle 2 US Wireless
I'm delighted. Exactly as you predicted, Amazon shipped a new Kindle today, I have 30 days to return the old one. The response to my email said, please call Kindle Support. When I called, the guy on the phone was super helpful. He said that Amazon have a 90 day "extra" warranty in addition to the standard 1 year warranty. My guess is that it's optional depending on the problem reported.

I'm very pleased to be an Amazon customer today. :-)
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