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I am having the same problems!
ADE will not pick up my kobo, I have tried different USB, different computer etc and I am now stuck with a book that I have paid for that I cant get on my kobo :-(
VERY frustrating!
I did have the sony prs600 which I never had any problems with, I bought the kobo as it is lighter, cheaper machine, regretting selling the sony :0(
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