Quote:
Originally Posted by Jellby
If it's (or it has been) intermittent, and if the division between the frozen and normal parts is a straight horizontal line, I don't think it's a broken screen; it sounds more like an electronic problem, chipset, controller, etc.
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Absolutely. If you want to be more sure, do a search for "broken screen" posts in the forums and compare pictures or post yours, but intermittency is a good sign. Contact assistance, they should tell you where to get the repair

good luck!