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Ok, I emailed Robert and heard squat! Shortly after that came the announcement that Robert "retired" and Jenifer was taking over. I still have a dead Mentor. I would try to flash it with Cool Reader firmware, as several here, have suggested but haven't because, first, I don't want to lose the books that came with the Mentor (especially the one that I was reading) and, second, I've yet to see directions for flashing firmware I can understand. Now what? Play frisbee with the thing?
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