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If its the port on the unit itself which is defective, you're screwed, but if its the cable, they're cheap enough to replace. Its a VERY standard cable--the same kind which comes with virtually every digital camera, a lot of cell phones/PDAs, a lot of GPS systems, etc. Google "mini usb to usb" and you'll find a jillion links where to buy it.
Maybe the need to do that is still annoying, but thankfully its not a huge investment.
My recommendation actually is to call up your friends and ask if anyone has one. Not for you to take, necessarily, but just for you to test with. If using their cable makes the problem go away, then you know its NOT the port inside the unit, and you can breathe a huge sigh of relief that its just a standard cheap cable.
As for Astak's support department? That lack of response is kind of typical. Maybe Jenifer CAN do something, because the fact that we ALL seem to feel that way ain't a good thing.
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