Quote:
Originally Posted by eGeezer
Okay,
All you folks refusing to leave your computers in anticipation of my last post in this matter, I got my "repaired" EZ Reader 5" Pocket Pro.
"Repaired" because it is a brand new, fully clothed in plastic, all pieces included, never been opened before, unit. I suspect this might be because, in addition to the broken screen, 3/4 of the paint had also peeled. Since the inside of the Cover is gray instead of the light tan of my previous one, I am sure this is the new cover that no longer peels the paint.
Got it on charge til morning and will throw in my SD card, load up books I have purchased while waiting (like the 300+ I got free in the Holiday Package, and numerous other unread purchases and downloads aren't enuff), check the FW, and start reading. Shoot, I will even be able to read the two library books I had borrowed before I left on my vacation during which the screen broke the second day.
One-week turn-around from support after all the disappointing stories we have heard, I can only but credit to Jenifer's attention. (Sent in Monday, back on Saturday).
I am probably more excited than I was when originally I got it for Christmas. For one thing, it is just in time to go on vacation, whereas it was just new at Christmas time.
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I'm glad to hear you got it back, and a new one, to boot! That is very encouraging, that Astak's customer service still seems to be top notch. Thanks for sharing!