Quote:
Originally Posted by :D ominik
In my opinion there are 30 to 40 users. It seems to be much more due to the fact that every user with a cracked nook posts in every cracked-nook-thread "mine was cracked, too"...
I don't even believe B&N's statements, that they changed something in the production. There ARE new nooks with cracked buttons, too. I think there's a fault in the material once in a while, which causes the cracking.
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Interesting on the stats, although I don't always believe consultants - they're trying to sell someone something!
It strikes me as odd that B&N would have a CSR response statement and RMA process for button cracking if it were only 30 or 40. On the other hand, it is probably less than 1% of all Nooks sold or there would be a lot more griping. Both CSRs I spoke to told me that the new Nook I would receive had a design change - the first guy was vague but the other said there is now a thin piece of metal behind the buttons to prevent the plastic flexing.
I've taken it out of the JAVOEdge case that I was using, because it *may* have made me push the outer edge of the button rather than the whole button. Still shouldn't have cracked with how little I use the buttons, but I don't really want to crack the left one, since the right one pinches me if I try to use it.
I do need to use them to pick books!