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Originally Posted by SensualPoet
Sony is a MUCH larger company than Amazon and has deep, deep experience in content, as well as home electronics. Sony must have started out with a vision to lead the market when it launched, leveraging its ability to partner in diverse markets around the world. The reality is it dropped the ball, sidetracked by the Blu-ray and PS3 divisions, no doubt, who had a larger voice at the table at the time. Those running the ereader division may have been very well-intentioned but they did not get corporate executive mindshare to invest aggressively enough to create the industry.
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Sony is notorious for botching great hardware with horrendous software (or other painful experiences). The Sony ebook store could be so good. The PS3 Home online environment (rival to Xbox Live) could be so good. The Sony mp3 players could be so good. But none of them are. It's more than a little disappointing.