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John1997 · 08-12-2010, 10:00 AM

I just upgraded my JBL to 16b, then registered with my Adobe Reader. That works great.

Then I tried to open a B&N epub. It asked for my name and unlock code, which I entered (several times). It puts up an hourglass for a few seconds and then says something like "File open failed." I've verified the name and unlock code on my other devices.

Any suggestions.

Someone in another thread said they had a similar problem, but there was no follow up, and in contrast several people have said they were able to open B&N DRM'ed books with no issues. Another thread says that ADE epub and B&N epub are incompatible, but it seems to me that if it asks for the credentials it should open (unless after it accepts the credentials it then calls an open book api that's been overwritten by ADE).

Help...

08-12-2010, 10:00 AM	#1
John1997 Enthusiast Posts: 34 Karma: 80 Join Date: Dec 2009 Device: Jetbook Lite	B&N epub DRM on Jetbook Lite 16b I just upgraded my JBL to 16b, then registered with my Adobe Reader. That works great. Then I tried to open a B&N epub. It asked for my name and unlock code, which I entered (several times). It puts up an hourglass for a few seconds and then says something like "File open failed." I've verified the name and unlock code on my other devices. Any suggestions. Someone in another thread said they had a similar problem, but there was no follow up, and in contrast several people have said they were able to open B&N DRM'ed books with no issues. Another thread says that ADE epub and B&N epub are incompatible, but it seems to me that if it asks for the credentials it should open (unless after it accepts the credentials it then calls an open book api that's been overwritten by ADE). Help...