Quote:
Originally Posted by delphidb96
This is a kindle forum. And I will state that Amazon's customer service for *my* broken K2s has been *first rate*!!!
Derek
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Maybe you should have gotten a Sony, Derek. I've had my Sony 505 for 2.5 years -- nothing broken, nothing repaired, still works great, just like the day I received it.
Seriously, however, I would find it troubling, no matter how good the customer service may be, that an expensive device required multiple repairs. Although great customer service helps soothe the anger and angst, I'd be much happier if I never had to call on customer service because the device worked as it should.