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I have to agree with the responses here. What B&N did was responsible. If they had done nothing and your account was successfully hacked you'd be on here saying "B&N let my account get hacked and did nothing, now I'm out of pocket by $X".
I can imagine it being frustrating, but the small frustration of a locked reader far outweighs the frustration of an account breach and possible unauthorised credit card transactions. Only thing perhaps B&N could have done differently would have been to make phone contact with you when they were suspicious, but then again a regular Nook user would have noticed the locked account fairly quickly after it happening.
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