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Old 08-11-2010, 04:10 PM   #12
delphidb96
Wizard
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Gosh. I am AMAZED at the level of uber-consumerism shown by the Nook owners here at MR. What's that? Nook's broken? Just toss it away!

People, it isn't that hard to replace the e-ink screens. (And yes, ProfCrash, I *get* that Amazon, Bookeen and the rest just swap a refurbished unit for the incoming broken one. But *THEN* they send those back to the OEM manufacturer to *get* them refurbished!)

I guess I'm just going to have to buy a crappy used PRS-505 and swap its e-ink display for the broken one in the Nook. (And I figure that I'll actually *save* money by doing so-it is just that I hate cracking these things open because I somehow always manage to lose a screw or two to the carpet monster.)

To me, it is a matter of good customer relations/service/support vs. *bad* c-r/s/s. Clearly Amazon and the other big boys 'get it' and just as clearly B&N doesn't.

Derek
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