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Old 08-11-2010, 02:37 PM   #9
delphidb96
Wizard
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by boswd View Post
Gift receipts of the Nook qualify it as the person entitled to the warranty,

Bought one for my father for Fathers Day and it is all his name.

you broke it and now you are uspset they won't fix it. User defects/abuse are very rarely covered under the manufacturers warranty, ext yes but man,

stop trolling
Waitaminit. I'm not all that concerned with whether I have to pay to have it fixed. Nope. I've got enough money budgeted to pay for a screen repair. (Industry standard runs between $110 - $135.)

What pisses me off is that B&N WON'T repair it for a second (or later) owner. Period. Fee or no fee.

IOW, B&N considers the Nook to be worthless - right out of the gate. It's 'not worth their effort' to provide repair service on a Nook.

Now I've marketed Bookeen Cybook Gen3s... I've researched what it takes to get broken devices bundled and sent back to the OEM for repair/refurbishment. It isn't that difficult. BeBook provides this service, Hanlin does, Bookeen does and so does Amazon. But B&N can't be bothered.

And you claim that my complaining about a disgusting level of customer-no-service is 'trolling'. Mayhap you should reconsider your worldview.

Derek
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