MobileRead Forums - View Single Post - Kindle Screen Issues and Customer Service

TallMomof2 · 08-10-2010, 11:06 AM

I just had 2 Kindles replaced in less than two weeks (my K2 and original DX) and CS will ask if your Kindle has been dropped or if there has been excessive pressure on the screen. Neither applied to my Kindles. The K2 had the sun fading issue and the DX will not charge.

08-10-2010, 11:06 AM	#6
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	I just had 2 Kindles replaced in less than two weeks (my K2 and original DX) and CS will ask if your Kindle has been dropped or if there has been excessive pressure on the screen. Neither applied to my Kindles. The K2 had the sun fading issue and the DX will not charge.